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Note To Dell
When I call you up and tell you I'd like a quote for a computer that has CPU 'A', RAM 'B', and Hard Drive 'C'... I'm not really saying "Give me a quote on whatever computer will give you the highest commission"
I called to get a quote on 8 servers for my boss Friday. We went through the specs piece by piece... I told them exactly which parts I wanted in it. They told me they'd get me a quote on Monday (With a business bulk discount). So the quote comes in today, and apparently the salesman didn't think he was going to earn enough on it, so he took it upon himself to upgrade some of the parts in the machine... an additional $400 per server worth of upgrades. Then when I emailed him and told him to quote the machines I gave him, he wrote me back and said "Well, I upgraded these things because they're much better than the ones you said. They're still cheaper than if you configured the machines the way you wanted them online". No new quote, no offer to even give me a new quote.
What makes someone think it's OK to just decide they know better than I do what I want? When I go into a bar and order a Bud Light, should the bartender bring me a Miller Lite, because it's the same price and he thinks it's better?
Don't use Dell :) That's where you'll succeed with all of this. PowerEdge (if that's what you were ordering) is crap, they break in a year.
Personally, I prefer custom buliding servers, but that stresses on time more than your boss may desire.